:root{--primary: #10B981;--primary-dark: #059669;--primary-light: #ECFDF5;--primary-rgb: 16, 185, 129;--voice: #f59e0b;--whatsapp: #25D366;--widget: #0ea5e9;--email: #ef4444;--ai: #8b5cf6;--ink: #0F172A;--ink-soft: #475569;--muted: #94A3B8;--bg: #FFFFFF;--bg-soft: #F8FAFC;--bg-softer: #F1F5F9;--border: #E2E8F0;--border-strong: #CBD5E1;--radius: 14px;--radius-lg: 18px;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .05);--shadow: 0 8px 24px -8px rgba(15, 23, 42, .1);--shadow-lg: 0 30px 60px -30px rgba(15, 23, 42, .18);--shadow-primary: 0 14px 30px -8px rgba(var(--primary-rgb), .45)}*{box-sizing:border-box;margin:0;padding:0}html,body,#app{height:100%}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--bg-soft);color:var(--ink);line-height:1.5;-webkit-font-smoothing:antialiased}button{font-family:inherit;cursor:pointer}input,textarea,select{font-family:inherit}a{color:var(--primary);text-decoration:none}a:hover{color:var(--primary-dark)}.login-wrap{display:flex;align-items:center;justify-content:center;min-height:100vh;padding:2rem 1rem;background:radial-gradient(1200px 600px at 100% 0%,rgba(var(--primary-rgb),.18),transparent 60%),radial-gradient(900px 500px at 0% 100%,rgba(var(--primary-rgb),.1),transparent 60%),linear-gradient(180deg,#fff,#f8fafc)}.login-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius-lg);padding:2.5rem 2.25rem;width:100%;max-width:420px;box-shadow:var(--shadow-lg);text-align:center}.login-card .login-logo{height:38px;margin-bottom:1.25rem}.login-card h1{font-size:1.5rem;font-weight:800;margin-bottom:.35rem;background:linear-gradient(135deg,var(--primary),var(--primary-dark));-webkit-background-clip:text;background-clip:text;color:transparent}.login-card .sub{color:var(--ink-soft);font-size:.92rem;margin-bottom:1.75rem}.app-shell{display:grid;grid-template-rows:64px 1fr;grid-template-columns:280px 1fr;grid-template-areas:"topbar topbar" "sidebar main";height:100vh}.topbar{grid-area:topbar;display:flex;align-items:center;justify-content:space-between;padding:0 1.5rem;background:#fff;border-bottom:1px solid var(--border)}.topbar .brand{display:flex;align-items:center;gap:.75rem}.topbar .brand img{height:30px}.topbar .brand .tag{font-size:.68rem;font-weight:700;letter-spacing:.04em;color:var(--primary);background:var(--primary-light);padding:.2rem .5rem;border-radius:6px;text-transform:uppercase}.topbar-actions{display:flex;align-items:center;gap:.75rem}.user-pill{display:flex;align-items:center;gap:.55rem;background:var(--bg-softer);padding:.4rem .8rem;border-radius:999px;font-size:.85rem;font-weight:600}.user-pill .av{width:26px;height:26px;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:.72rem;font-weight:800}.sidebar{grid-area:sidebar;background:#fff;border-right:1px solid var(--border);padding:1.25rem .75rem;overflow-y:auto}.sidebar h3{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);padding:0 .5rem .5rem}.sidebar .nav-link{display:flex;align-items:center;gap:.65rem;padding:.65rem .75rem;border-radius:10px;color:var(--ink-soft);font-size:.92rem;font-weight:500;transition:background .12s,color .12s}.sidebar .nav-link:hover{background:var(--bg-softer);color:var(--ink)}.sidebar .nav-link.active{background:var(--primary-light);color:var(--primary-dark);font-weight:700}.sidebar .nav-link .ico{width:18px;height:18px}.sidebar .line-item{display:flex;flex-direction:column;gap:.15rem;padding:.65rem .75rem;border-radius:10px;color:var(--ink);transition:background .12s;cursor:pointer;border:1px solid transparent}.sidebar .line-item:hover{background:var(--bg-softer)}.sidebar .line-item.active{background:var(--primary-light);border-color:rgba(var(--primary-rgb),.25)}.sidebar .line-item .num{font-weight:600;font-size:.9rem}.sidebar .line-item .lbl{font-size:.75rem;color:var(--muted)}.main{grid-area:main;overflow-y:auto;padding:2rem 2.5rem}.main .page-head{margin-bottom:1.75rem}.main .page-head h1{font-size:1.7rem;font-weight:800;margin-bottom:.35rem}.main .page-head .lead{color:var(--ink-soft);font-size:.95rem}.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;border:1px solid transparent;border-radius:10px;padding:.65rem 1.1rem;font-weight:600;font-size:.9rem;transition:all .15s;background:var(--bg-softer);color:var(--ink)}.btn:hover{filter:brightness(.97)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--primary);color:#fff;box-shadow:var(--shadow-primary)}.btn-primary:hover{background:var(--primary-dark);filter:none;transform:translateY(-1px)}.btn-ghost{background:transparent;color:var(--ink-soft)}.btn-ghost:hover{background:var(--bg-softer)}.btn-outline{background:#fff;border-color:var(--border)}.btn-outline:hover{background:var(--bg-softer)}.btn-sm{padding:.45rem .75rem;font-size:.82rem;border-radius:8px}.btn-lg{padding:.85rem 1.4rem;font-size:1rem;border-radius:12px}.field{margin-bottom:1rem;text-align:left}.field label{display:block;font-size:.78rem;font-weight:600;margin-bottom:.4rem;color:var(--ink)}.field .hint{font-size:.78rem;color:var(--muted);margin-top:.25rem}.input,.textarea,.select{width:100%;padding:.7rem .9rem;border:1px solid var(--border);border-radius:10px;font-size:.92rem;outline:none;background:#fff;transition:border .15s,box-shadow .15s}.input:focus,.textarea:focus,.select:focus{border-color:var(--primary);box-shadow:0 0 0 4px rgba(var(--primary-rgb),.15)}.textarea{min-height:110px;resize:vertical;line-height:1.5}.card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:1.5rem;box-shadow:var(--shadow-sm)}.card-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:1rem}.card-head h2{font-size:1.05rem;font-weight:700}.card-head .desc{font-size:.82rem;color:var(--ink-soft);margin-top:.2rem}.lines-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:1rem}.line-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:1.25rem;cursor:pointer;transition:transform .15s,box-shadow .15s,border-color .15s}.line-card:hover{transform:translateY(-2px);box-shadow:var(--shadow);border-color:var(--primary)}.line-card .head{display:flex;justify-content:space-between;align-items:start;margin-bottom:.75rem}.line-card .num{font-size:1.1rem;font-weight:700}.line-card .lbl{font-size:.85rem;color:var(--ink-soft);margin-top:.2rem}.line-card .status{font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;padding:.2rem .5rem;border-radius:999px;background:var(--primary-light);color:var(--primary-dark)}.line-card .channels{display:flex;gap:.35rem;flex-wrap:wrap;margin-top:1rem}.chan-chip{display:inline-flex;align-items:center;gap:.3rem;font-size:.72rem;font-weight:600;padding:.3rem .6rem;border-radius:999px;background:var(--bg-softer);color:var(--ink-soft);border:1px solid var(--border)}.chan-chip.on{color:#fff;border-color:transparent}.chan-chip.on.voice{background:var(--voice)}.chan-chip.on.whatsapp{background:var(--whatsapp)}.chan-chip.on.widget{background:var(--widget)}.chan-chip.on.email{background:var(--email)}.chan-chip.on.ai{background:var(--ai)}.tabs{display:flex;gap:.25rem;border-bottom:1px solid var(--border);margin-bottom:1.75rem;overflow-x:auto}.tab{padding:.8rem 1.1rem;font-weight:600;font-size:.9rem;color:var(--ink-soft);border:none;background:transparent;border-bottom:2px solid transparent;white-space:nowrap;display:inline-flex;align-items:center;gap:.45rem;transition:color .12s,border-color .12s}.tab:hover{color:var(--ink)}.tab.active{color:var(--primary);border-bottom-color:var(--primary)}.tab .dot{width:7px;height:7px;border-radius:50%;background:var(--muted)}.tab.has-data .dot{background:var(--primary)}.channel-hero{display:grid;grid-template-columns:56px 1fr auto;gap:1rem;padding:1.5rem;background:linear-gradient(135deg,rgba(var(--primary-rgb),.06),transparent 60%);border:1px solid var(--border);border-radius:var(--radius-lg);margin-bottom:1.5rem}.channel-hero .icon{width:56px;height:56px;border-radius:14px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:1.5rem}.channel-hero .icon.voice{background:var(--voice)}.channel-hero .icon.whatsapp{background:var(--whatsapp)}.channel-hero .icon.widget{background:var(--widget)}.channel-hero .icon.email{background:var(--email)}.channel-hero .icon.ai{background:var(--ai)}.channel-hero .icon.kb{background:var(--ink)}.channel-hero .icon.cfg{background:var(--ink-soft)}.channel-hero h2{font-size:1.15rem;font-weight:800;margin-bottom:.2rem}.channel-hero .desc{color:var(--ink-soft);font-size:.88rem}.channel-hero .toggle{align-self:center}.switch{position:relative;display:inline-block;width:44px;height:24px}.switch input{opacity:0;width:0;height:0}.switch .slider{position:absolute;top:0;right:0;bottom:0;left:0;background:var(--border-strong);transition:.2s;border-radius:999px;cursor:pointer}.switch .slider:before{content:"";position:absolute;height:18px;width:18px;left:3px;bottom:3px;background:#fff;transition:.2s;border-radius:50%;box-shadow:0 1px 3px #0003}.switch input:checked+.slider{background:var(--primary)}.switch input:checked+.slider:before{transform:translate(20px)}.row{display:flex;gap:1rem;align-items:center}.row.gap-sm{gap:.5rem}.row.between{justify-content:space-between}.col{display:flex;flex-direction:column;gap:1rem}.col.gap-sm{gap:.5rem}.muted{color:var(--ink-soft)}.tiny{font-size:.78rem}.spacer{flex:1}.empty-state{padding:3rem 1.5rem;text-align:center;background:#fff;border:1px dashed var(--border);border-radius:var(--radius)}.empty-state h3{font-size:1.1rem;margin-bottom:.35rem}.empty-state p{color:var(--ink-soft);margin-bottom:1rem}.spinner{width:22px;height:22px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:sp .8s linear infinite}@keyframes sp{to{transform:rotate(360deg)}}.loading-page{display:flex;align-items:center;justify-content:center;height:60vh}.toast-host{position:fixed;top:1rem;right:1rem;display:flex;flex-direction:column;gap:.5rem;z-index:9999;pointer-events:none}.toast{background:#fff;border:1px solid var(--border);border-left:4px solid var(--primary);padding:.8rem 1.1rem;border-radius:10px;box-shadow:var(--shadow);font-size:.9rem;pointer-events:auto;max-width:380px;animation:slidein .2s ease-out}.toast.error{border-left-color:var(--email)}.toast.warning{border-left-color:var(--voice)}@keyframes slidein{0%{transform:translate(40px);opacity:0}to{transform:none;opacity:1}}@media (max-width: 900px){.app-shell{grid-template-columns:1fr;grid-template-areas:"topbar" "main"}.sidebar{display:none}.main{padding:1.25rem}}
